We have announced our own DEX today. You can read more about it here: https://whitepaper.stepn.com/decentralized-exchange To explain, Online Exchanges are websites that allow you to swap or trade coins. DEX means decentralized exchange. CEX means centralized exchange. Binance is a centralized exchange, meaning Binance is acting as the steward/guardian of your assets. However, they can also shut off your access to your money, such as if they find out you're a hacker. On the other hand, a decentralized exchange just lets you exchange your assets, but everything in your wallet is yours to guard/protect. Nobody is going to be its guardian/steward but you. STEPN's will be a decentralized exchange. We will provide more details as we develop this feature further. Stay tuned. Thank you!

ANNOUNCEMENT: Hello everyone. News is out: https://stepnofficial.medium.com/stepns-action-plan-for-game-economy-db67fcba405 Thank you for waiting, everybody.

🔸 2FA / GOOGLE AUTHENTICATOR ISSUES. Note that whether we can assist you or not depends on how well you can prove that you own the account in question. Filling out this form DOES NOT guarantee that you will regain access to your account. If you have locked yourself out of your account, or are unable to import/create a new wallet due to the 2FA requirement for STEPN, please fill out the form here. https://forms.gle/XBz4qw474ePKJWB67

ANNOUNCEMENT: Hello everyone . We would like to share the team's current plan to assist STEPN customers with urgent concerns. 🔹 We are aware of the long turnaround time for concerns raised via the in-app feedback button. We will revamp customer assistance in such a way that customers with simple queries can get the information they need via knowledgebase/wiki, while at the same time keeping the ticket submission form open for customers with important concerns. This new process is currently being worked on and will be rolled out within a month or so. 🔹As an interim solution while we streamline the feedback process, we will provide separate forms for customers with critical issues. This includes the following cases: 🔸 MISSING ASSET CASES. The engineers have begun addressing the most critical missing asset cases, which has led to the greatly diminished number of complaints in our Discord channels. However, we are not yet done with all the cases. The SWAT Team Google form has now been shut down so we can focus on the cases submitted in that form, and ANY OTHER missing asset cases will need to go to our Discord channel's Missing Assets channel (You will need to sign up for a Discord account if you haven't done so yet): https://discord.com/channels/890163015561932840/964898534182764594 ----- 🔸 24 - 48 HOURS. If you have just performed a transfer/purchase that is LESS THAN 24-48 hours ago, please allow your transfer/purchase 24-48 hours to self-solve before submitting a ticket. ----- 🔸 2 DAYS - 6 DAYS. It is possible that your assets were stuck during transaction/transfer/purchase. Please submit your case using the FIRST FORM in that channel. ----- 🔸 7 DAYS OR MORE. It is possible that your assets were stuck during transaction/transfer/purchase. Please submit your case using the SECOND FORM in that channel. 🔸 2FA / GOOGLE AUTHENTICATOR ISSUES. Note that whether we can assist you or not depends on how well you can prove that you own the account in question. Filling out this form DOES NOT guarantee that you will regain access to your account. If you have locked yourself out of your account, or are unable to import/create a new wallet due to the 2FA requirement for STEPN, please fill out the form here. https://forms.gle/XBz4qw474ePKJWB67 🔸 WRONG EMAIL CHANGE ISSUES. Note that whether we can assist you or not depends on how well you can prove that you own the account in question. Filling out this form DOES NOT guarantee that you will regain access to your account. If you have locked yourself out of your account, or are unable to import/create a new wallet due to having changed your STEPN email address into an incorrect one, please fill out this form: https://forms.gle/aBFvP1fSxqk5TiC9A 🔸 ACCIDENTALLY DELETED ACCOUNT ISSUES. Please fill out this form ONLY if you have accidentally deleted your account in the STEPN app between 30th of March and 7th of April. We will not entertain deletions performed outside of this date range. If you have accidentally deleted your account between 30th of March and 7th of April, please fill out this form: https://forms.gle/tCZx8FcoH3USeKEJ6 Thank you!

ANNOUNCEMENT: Hello everyone . BNB chain nodes are currently under maintenance, beginning from Friday, May 20, 2022 2:00 AM UTC, and is expected to last at least 3 hours. You can check the status of the maintenance at https://bscscan.freshstatus.io/. SOLANA network is undergoing congestion at the moment. You can check the status of the Solana network at https://status.solana.com/. For existing, pending transactions, please wait 24-48 to hours for these transactions to complete. This includes marketplace purchases, wallet-to-spending, spending-to-wallet, and wallet-to-wallet transfers. If you're still experiencing issues even after the network is back to normal, please submit a ticket via the in-app feedback button so we can assist you. Thank you.

Urgent report for transaction related missing assets over 7 days This is only for reporting transaction related missing assets ONLY. If you have not received the assets over 7 days. Please report via the link below. You can only report one case at a time. You will not be able to report again until we resolve your previous case. https://dyno.gg/form/4d8ad37b We will process these cases in highest priority.

ANNOUNCEMENT: Hello @everyone. Please be advised of the following changes regarding DM trading in STEPN Discord Severs: DM (DIRECT MESSAGING) FOR TRADES: ⚠️ Buying and/or Selling via DM, whether the sale is successful or not, will get you BANNED. ⚠️ Posting any NFT with the intent to sell, indicated by either a suggested price or a request for a reasonable price, encourages DM (direct messaging) conversations regarding the NFT and its price. Anyone who posts their NFTs with the intent to sell will get you BANNED. Thank you.

ANNOUNCEMENT: Hello everyone ! App is undergoing temporary maintenance at the moment. We will announce once maintenance is complete. Thank you.

Here's a quick update regarding the MISSING ASSETS - CRITICAL CASES. (This is specifically for people who have had missing assets for 7 days or more, and have filled my Google form (https://forms.gle/44n52w9sSoYk3ZXL8).

Stepn Discord 2nd group link 👇👇👇 https://discord.gg/stepn2

ANNOUNCEMENT: Hello @everyone . For DDOS Attack rollback fixes that affected members between Monday, May 9, 2022, 7am to 7.20am UTC, here are the final updates: For players who PURCHASED sneakers within this time window, we have refunded the costs of your purchase. For players who SOLD sneakers within this time window and got "item does not exist", we have either restored the item back to your Inventory, or refunded the costs of your listed items (105 items affected). For players who LEVELED UP their sneakers within this time window, we have now refunded the leveling costs spent during this time period (2,407 items affected). For players who REPAIRED their sneakers within this time window, it should have been offset by the double energy you have gained within the same time window. If you were affected by the DDOS attack on May 9, but still have missing assets from that time period, please fill out the form here: https://forms.gle/DNYd1WvJra7wRoap8. Thank you everyone, and we appreciate your continued patience.

ANNOUNCEMENT: Hello @everyone . For DDOS Attack rollback fixes that affected members on May 9, 2022, we are still in the process of performing the refunds. As this may take longer than expected, we are targeting a new completion time of Saturday, May 14, 2022 10.00am UTC. Thank you everyone, and we appreciate your continued patience.

ANNOUNCEMENT: Hello everyone . ⚠️ Solana transaction loss rate has spiked to 100% just now, though https://status.solana.com/ indicates there is no issue with the network. ⚠️ Note that this may result in transaction delays or failures when performing marketplace purchases or transfers between spending to wallet, wallet to wallet, or wallet to spending for Solana network users. For existing, pending transactions, please wait 24 hours for them to complete. This includes marketplace purchases, wallet-to-spending, spending-to-wallet, and wallet-to-wallet transfers. If you're still experiencing issues even after the network is back to normal, please submit a ticket via the in-app feedback button so we can assist you. Thank you.

ANNOUNCEMENT: Hello everyone ! As announced yesterday, minting costs will be updated today (as we said, within 24 hours). Reminder to everyone that this update will be rolled out at UTC 15:00 today (about 1.5 hours from this posting). 🔹 120 GST + 80 GMT on Solana Chain 🔸 40 GST + 160 GMT on BNB Chain. Thank you.

ANNOUNCEMENT: Hello everyone. Below are the updates we'd like to share with the community. 🔹 BNB MAINTENANCE IS OVER. Binance network transactions should now be working as expected. 🔹 DYNAMIC NODE OPTIMIZATION IS STILL ON-GOING. We are still working on completing our node optimization, though we have already seen a significant decrease in cases of stuck/delayed transactions. We will advise here as soon as the optimization is complete. 🔹DDOS ROLLBACK FIXES ARE STILL ON-GOING. Our team is still in the process of refunding and fixing issues brought about by the rollback. As a general rule of thumb, we will be REFUNDING GST/GMT costs instead of actually rolling back minting/repair/in-game events. This is due to significant complications in trying to, say, keep a mint outcome when the player has already spent the amount that was used for minting before the rollback. Therefore: --- 🔸Mint costs will be refunded. --- 🔸Level up costs will be refunded. --- 🔸Repair costs will be refunded. We will need an additional 24 hours or so to complete the refunding to everyone who has been affected. Thank you.

ANNOUNCEMENT: Hello everyone . Solana transaction loss rate has spiked to 83% just now, though https://status.solana.com/ indicates there is no issue with the network. Note that this may result in transaction delays or failures when performing marketplace purchases or transfers between spending to wallet, wallet to wallet, or wallet to spending for Solana network users. For existing, pending transactions, please wait 24 hours to complete. This includes marketplace purchases, wallet-to-spending, spending-to-wallet, and wallet-to-wallet transfers. If you're still experiencing issues even after the network is back to normal, please submit a ticket via the in-app feedback button so we can assist you. Thank you.

ANNOUNCEMENT: Hello @everyone ! To maintain the economy’s robustness and enhance users’ experience, we are releasing Dynamic Shoe-Minting guidelines. Put simply, the price of GST will dictate the amount of GST and GMT needed for minting. See below: e.g. Common M0/7 x Common M0/7 (assuming GMT price is equal/less than GST price): If GST < $2, Minting cost is (200 GST); If GST ≥$2 but < $3, Minting costs is (160 GST & 40 GMT); If GST ≥$3 but < $4,Minting costs is (120 GST & 80 GMT); If GST ≥$4 but < $8, Minting costs is (100 GST & 100 GMT); If GST ≥$8 but < $10, Minting costs is (80 GST & 120 GMT); If GST ≥$10, Minting costs is (40 GST & 160 GMT). Should the price of GMT become greater than GST, we will implement additional rules to regulate minting costs, including but not limited to reducing the amount of GMT needed. For different chains with different GST prices, GST/GMT costs will be different. The changes will be implemented in the next 24 hours. Thank you!

ANNOUNCEMENT: Hello everyone. A recent DDOS attack has affected the in-app experience of a small group of users. Their data has been rolled back as a result. If you were using the app May 9, 2022 between 7:00 AM to 7:20 AM UTC, you are possibly part of the affected users. Issues that were a result of the rollback (such as missing assets, tokens, repair, levelling, gem upgrading, energy etc.) will be addressed in the next 24 hours. Thank you!

ANNOUNCEMENT: Hello everyone . We have received reports of people getting transaction issues in the BSC/BNB network. This is being investigated at the moment. Thank you.

ANNOUNCEMENT: Hello @everyone . For those who have been missing assets for 5 days or more, on Discord please go to #ticket-1777 where you can fill out a form. If you cannot see the link, please tag me @Gilgamesh in 💬︱-general and say the number of days you have been missing your assets so I can add you to this ticket. For those who have been missing assets for shorter than 5 days, please fill out the form under ⛑︱-transaction-related-missing-assets . Thank you.

join discord, bot generates 10 activation codes every 15 minutes discord.gg/stepn

ANNOUNCEMENT: Hello @everyone . If anyone sends you a message to CONNECT WALLET, know that you're being scammed. ⚠️EMAIL VERIFICATION CODE = gives access to your STEPN ACCOUNT. ⚠️WALLET SEED PHRASE = gives access to your STEPN WALLET. ⚠️NEVER CLICK ANY LINK SENT VIA DM. Nobody should know your VERIFICATION CODE and WALLET SEED PHRASE except YOU. Thank you.